Last updated:
January 4, 2026

Logical Imagination values your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

This policy applies to our website, our learning management system, and the training and learning services we provide.

Information we collect

We collect information in three main ways: information you provide, information we collect automatically, and information we receive from service providers that help us process payments and operate our services.

Information you provide

Depending on how you interact with us, you may provide:

  • Name
  • Email address
  • Company name and role or title
  • Phone number, if you choose to provide it
  • Billing address, if needed for payment processing
  • Information you submit through forms, such as contact requests or training inquiries
  • Information you provide when you register for a course, request support, or communicate with us

Information in our learning management system

If you create an account or enroll in training through our LMS, we may collect and store:

  • Account information, such as login credentials and profile details
  • Course enrollment information
  • Course progress, completion status, and certificates of completion, if applicable
  • Learning activity data needed to deliver the learning experience and support your use of the LMS

Information we collect automatically

When you visit our website or use our LMS, we may automatically collect certain technical information, such as:

  • IP address
  • Browser type and settings
  • Device information and operating system
  • Pages viewed, time spent, and interactions with the site
  • Referring and exit pages
  • Date and time of access
  • General location information inferred from IP address, such as city or region

We use Google Analytics to help us understand how visitors use our site. Google Analytics uses cookies and similar technologies to collect usage information.

Information from Stripe

When you make a purchase, payments are processed by Stripe. We do not store full credit card numbers on our servers. Stripe may provide us with limited information about the transaction, such as confirmation, billing details needed for receipts, and fraud prevention signals.

How we use information

We use information to:

  • Provide and deliver training and learning services
  • Create and manage LMS accounts, enrollments, and access
  • Process payments and provide receipts
  • Respond to inquiries and provide customer support
  • Improve our website, LMS, courses, and learning experiences
  • Maintain security, prevent fraud, and protect our services
  • Comply with legal and regulatory requirements

How we share information

We do not sell your personal information.

We share information only in limited circumstances, including:

Service providers

We share information with trusted service providers that help us operate our services, such as:

  • Stripe for payment processing
  • Google Analytics for website analytics
  • YouTube when we embed or link to videos that you watch on YouTube
  • Hosting, infrastructure, and security providers that support our website and LMS

These providers are permitted to use information only to perform services on our behalf, subject to their own terms and privacy practices.

Legal and safety reasons

We may disclose information if required to do so by law, legal process, or government request, or when we believe disclosure is necessary to protect the rights, safety, and security of Logical Imagination, our users, or others.

Business transfers

If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction. If a transfer happens, we will take reasonable steps to ensure information remains protected.

Cookies and analytics

Cookies are small files stored on your device that help websites function and provide insights.

We use cookies and similar technologies for:

  • Essential site functions, such as maintaining sessions and basic site operations
  • Analytics to understand site usage and improve performance, including Google Analytics
  • Embedded video experiences, including YouTube embeds that may set cookies or use similar technologies

Your choices about cookies

You can control cookies through your browser settings. You can also use available tools from Google to limit or opt out of Google Analytics tracking, depending on your browser and device.

If you disable cookies, some parts of the site or LMS may not function properly.

YouTube embeds

Some pages may include embedded YouTube videos. When you view an embedded video, YouTube and Google may collect information about your viewing activity, device, and interactions, in accordance with their privacy practices.

If you prefer, you can choose not to play embedded videos.

Email and communications

We do not send marketing emails or newsletters.

If you contact us, register for a course, or purchase training, we may email you about:

  • Your request or inquiry
  • Account related and service related messages
  • Course logistics, access, and updates
  • Receipts and administrative messages

Data retention

We keep information only as long as necessary for the purposes described in this policy, including providing services, maintaining records, resolving disputes, enforcing agreements, and meeting legal obligations.

Examples:

  • LMS account and course data is typically retained while an account is active and for a reasonable period afterward
  • Transaction records are retained as required for accounting and tax purposes
  • Website analytics and server logs are retained for a limited period, consistent with operational needs

You may request deletion of certain information. Some information may be retained when required by law or for legitimate business purposes such as fraud prevention and security.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. No system can be guaranteed to be fully secure, so we encourage you to use strong passwords and to contact us if you suspect unauthorized access.

Children's privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us and we will take appropriate steps to delete it.

Your choices and privacy rights

Depending on where you live, you may have rights regarding your personal information, such as the right to request access, correction, or deletion.

You can request:

  • A copy of the personal information we hold about you
  • Corrections to inaccurate information
  • Deletion of certain information, subject to legal and operational requirements

To make a request, contact us using our Contact page and note that your request is related to privacy.

Additional notice for California residents

If you are a California resident, you may have rights under applicable privacy laws, which may include the right to know what personal information we collect, use, and disclose, and the right to request deletion or correction of personal information.

We do not sell personal information.

We will not discriminate against you for exercising privacy rights.

International visitors

If you access our website or services from outside the United States, your information may be transferred to and processed in the United States where our systems and service providers operate. By using our site and services, you understand that your information may be processed in locations with different data protection rules than your home jurisdiction.

Changes to this policy

We may update this Privacy Policy from time to time. If we make changes, we will update the Last updated date at the top of this page. Material changes will be posted on this page.

Contact us

If you have questions about this Privacy Policy or want to make a privacy request, please contact us.